Privacy Policy

This Privacy Policy explains how Zuno Active (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from zunoactive.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By accessing or using the Services, you agree to the terms described in this Privacy Policy.

Please read this document carefully.

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or regulatory updates.
Any changes will be posted on this page with an updated “Last updated” date.

2. Information We Collect

We collect personal information about you in several ways, depending on how you interact with our Site and Services.

2.1 Information You Provide Directly

This includes:

  • Contact Information: name, email address, phone number, billing and shipping address

  • Order Information: item details, payment confirmation, shipping details

  • Account Credentials: username, password, and security information

  • Customer Support Data: messages or details you submit when contacting us

Some features may require you to provide certain information. If you choose not to provide it, you may be unable to use those features.

2.2 Information We Collect Automatically (Usage Data)

We automatically collect certain data through cookies and tracking technologies, including:

  • Device and browser type

  • IP address

  • Pages visited and interaction behavior

  • Network connection details

  • Referring URLs and timestamps

We use cookies, web beacons, and similar technologies to:

  • Operate and improve our Site

  • Analyze user behavior

  • Personalize your shopping experience

2.3 Information from Third Parties

We may receive personal information from:

  • Service Providers (e.g., Shopify) – hosting, order processing, analytics

  • Payment Processors – card information, billing details, fraud checks

  • Advertising Partners – interactions with our ads

  • Tracking Technologies – third-party libraries, pixels, SDKs

All third-party data is processed according to this Privacy Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Providing and Improving Services

  • Processing orders and payments

  • Creating and managing your account

  • Handling shipping, returns, and exchanges

  • Sending order updates and notifications

  • Enhancing site functionality

3.2 Marketing and Advertising

  • Sending promotional emails or messages

  • Personalizing ads and recommendations

  • Conducting marketing campaigns

You may opt out of marketing emails at any time.

3.3 Security and Fraud Prevention

  • Detecting and preventing fraud

  • Protecting the integrity of our Site

  • Monitoring unauthorized activity

3.4 Customer Support & Service Enhancement

  • Responding to your inquiries

  • Improving our Services through feedback

4. Cookies and Tracking Technologies

We use cookies to operate our Site, remember your preferences, and analyze user interactions.
You may control cookies through your browser settings; however, blocking them may limit certain features.

Our website supports Global Privacy Control (GPC) signals, allowing users to opt out of certain data uses.

5. How We Share Personal Information

We may disclose your personal information to the following categories:

Service Providers

Payment processors, shipping carriers, IT providers, customer support platforms, analytics partners.

Business & Marketing Partners

For advertising, campaigns, and promotions (with your consent where required).

Corporate Affiliates

Within our corporate group for operational purposes.

Legal & Compliance

To comply with laws, respond to legal requests, or enforce our policies.

Business Transfers

If we undergo a merger, acquisition, restructuring, or sale of assets.

We do not use or disclose sensitive personal information for purposes unrelated to the services you request.

6. Children’s Privacy

Our Services are not intended for children under 16.
We do not knowingly collect children’s personal information.
If a child has provided information, please contact us so we can delete it.

7. Data Security and Retention

We implement reasonable safeguards; however, no system is 100% secure.
We retain personal data only for as long as needed to provide the Services, meet legal requirements, and resolve disputes.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Delete your personal data

  • Correct inaccurate data

  • Request portability of your data

  • Opt out of sale/sharing/targeted advertising

  • Restrict processing

  • Withdraw consent

  • Appeal our decisions

You may exercise these rights by contacting us at simmonsconnorqv8w3eh@gmail.com.

We may need to verify your identity before processing any request.

9. Complaints

If you have concerns about how we handle your personal data:

  1. Contact us at simmonsconnorqv8w3eh@gmail.com

  2. If unsatisfied, you may contact your local data protection authority

10. International Users

Your data may be transferred and processed outside your home country.
For transfers from the EEA/UK, we use approved mechanisms such as Standard Contractual Clauses (SCCs).

11. Contact Information

For questions regarding this Privacy Policy or to exercise your rights, please contact us:
📩 simmonsconnorqv8w3eh@gmail.com
📍 2108 W Deep Blue Dr, 240, West Valley City, UT 84119, USA